Cookie policy

Last updated: 16 September 2026

The short version

We use the minimum needed to keep your account secure. There are no analytics, advertising, social media or other third-party cookies in this portal, and we don't track you across other websites.

What cookies and storage are

Cookies are small text files a website stores in your browser. "Local storage" is a similar browser feature for saving small pieces of information on your device. The UK's Privacy and Electronic Communications Regulations (PECR) require consent for them unless they are strictly necessary for a service you've asked for.

Strictly necessary

These are essential for signing in securely and can't be switched off. They don't require consent.

NameTypePurposeDuration
__Host-ar_sidCookie (first-party, Secure, HttpOnly, SameSite=Strict)Keeps you signed in. Contains a random identifier only, no personal information. It can't be read by page scripts.Until you sign out, or at most 7 days (12 hours for administrators); ends sooner after inactivity
__Host-ar_mfaCookie (first-party, Secure, HttpOnly, SameSite=Strict)Links the two steps of sign-in when two-factor authentication is on.10 minutes
ar_consentLocal storageRemembers your choice on this page so we don't ask every visit.Until you clear your browser data

Preferences (optional)

Only used if you select "Accept all" or switch on Preferences.

NameTypePurposeDuration
ar_themeLocal storageRemembers light or dark mode.Until you withdraw consent or clear browser data
ar_filtersLocal storageRemembers your last-used ticket and dashboard filters.Until you withdraw consent or clear browser data

If you withdraw consent, we delete these values from your browser immediately.

Managing cookies

Use the Change cookie settings button above at any time. You can also block or delete cookies in your browser settings, but blocking strictly necessary cookies will stop you from signing in.

Contact

Questions? Email support@arwebsitesolutions.com. See our privacy policy for more on how we handle your data.